Bots are the new apps! Build custom AI-Powered chatbots for your enterprise to create smarter business workflows, improve employee productivity, reduce operational costs, and enhance decision-making. Gartner predicts that by 2021, 50% of enterprises will spend more per annum on chatbot creation than traditional mobile app development! Get the early adopter advantage today!
Users can connect with bots using your enterprise
chat
application on any device at any time.
User have the option to add Bot as a contact in other chat application like Slack, Facebook
Messenger or even using SMS (no internet connectivity)
Conversational User Interfaces are easier to learn & use
and more fun to use to fetch user
traditional forms and UI
No special training needed as its like chatting with another person.
Users develop bond with the Bot over time, akin to another human. No other app can do this
Bots always know who it is conversing with, this inofrmation can be used to fetch user specific content as well as make the conversations more personal Integration wiht Machine Learning service make the Bot better with time with minimal human intervention. Also custom ML algorithms can be developed for improved understanding of the business.
Low development & Maintenance cost Using web services, Bot can connect to multiple LOB apps, ERP, Data Warehouses and more, eliminating the need to build additional apps. Maintaining fewer bots to do multiple things and its nature of upgrading without any installation with zero or minimal downtime reduces the maintenance cost.
Every bot building platform requires a knowledge base. TEKnewGen's knowledge base acts like a nerve center for your bots so that they can respond to supported questions and operations that a user requests from it.
As bots thrive on the conversational aspect of communication, it is imperative to define their responses. We use Message Definition Language(MDL) to define bot responses.
We have five types/levels of authorization:
User Authentication and User Authorization, Multi-factor Authentication, One Time Authorization, Channel Authorization
Bots can initiate a conversation with users based on business rules and/or triggers. The possibilities of having triggers is numerous.
This feature lets the bot guide the user during the course of the conversation by providing helpful hints and options. By carefully designing the bot's conversations, the user can feel in control of the bot, and you can design the bot to take the user in a particular direction that you want.
Create personas with this feature. Having a persona goes a long way in its adoption. The personas let the user think that he is talking to an actual human being rather than a software.
Error messages are often confusing and meaningless. Error handling makes bots more graceful and provides detailed information if the user is stuck at any place.
Error messages are often confusing and meaningless. Error handling makes bots more graceful and provides detailed information if the user is stuck at any place.
This feature provides industry-standard means of integrating with other applications and databases. You can integrate your bot with practically any LOB systems and extract data from it.